All DIY Kits are insured for their value during shipping. If the package is damaged due to shipping, the contents still could be damage free. Please inspect the kit to positively identify damage to the kit. If the kit is damaged, please contact us at (410) 257-5511 M-F 8AM-5PM EST or thru the contact us page. Please include your tracking number and invoice number to ensure a quicker response.

Thank you.